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Terms of Use

These Terms and Conditions set out the rules for using the Fire Scatters platform and explain the relationship between us and our users. We operate the site to provide online casino and sports betting services where permitted. By registering or using the platform you agree to comply with these terms and any specific rules attached to particular services or promotions.

Account responsibilities

You are responsible for keeping your account details secure. Do not share your username and password and notify us immediately of any suspected unauthorised access. We may limit, suspend or close accounts where we suspect fraud, abuse, multiple accounts, chargeback activity or breaches of these terms. You must provide accurate personal information and promptly update any changes to your name, address or payment details.

Verification and security

We require identity verification for certain transactions and to meet anti-money laundering and responsible gaming obligations. Verification may include identity documents, proof of address and confirmation of payment methods. Access to withdrawals will be restricted until verification checks are completed.

Eligibility requirements

To open and operate an account you must be at least 18 years old and legally permitted to gamble in the jurisdiction where you reside. Access to the platform may be blocked or limited in certain countries. It is your responsibility to comply with local laws and to ensure that using our services is lawful for you.

Acceptable platform use

Users must not engage in collusion, pattern play intended to exploit promotions, use unauthorised software or bots, or attempt to manipulate games or markets. Commercial use of the site is prohibited. Any breach of acceptable use may lead to the removal of winnings, withholding of funds and account closure.

General bonus and promotion rules

All promotions and bonuses are subject to specific terms which are published with each offer. Typical conditions include eligibility, wagering requirements, contribution rates by game type, maximum bet limits while a bonus is active and time limits. Bonuses are non-transferable and may be forfeited if conditions are not met. We reserve the right to modify, suspend or withdraw promotions at our discretion.

Deposits and withdrawals

Available payment methods, minimums, maximums and processing times may vary. Withdrawals are subject to verification checks and may be processed to the original payment method where possible. We may apply transaction limits, delays or require additional documentation to comply with regulatory and anti-fraud procedures. Fees may apply depending on the method selected.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We will acknowledge and investigate complaints and aim to resolve issues fairly and promptly. If a resolution cannot be reached, you may seek independent advice or use any applicable external dispute resolution service available in your jurisdiction.

Updates to these terms and conditions

We may update these terms from time to time. When changes are material we will give notice on the site or by direct communication where reasonably possible. Continued use of the service after updates indicates acceptance of the revised terms. For questions regarding these terms or operations of FireScatters please contact our support channels as provided on the site.